INFORMATION YOU PROVIDE
To fulfil your order, you provide me with certain information (which, by using Etsy, you authorise Etsy to provide to me), such as your name, email address, postal address, payment method (which excludes all bank, credit and debit card details), and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for example if you require a custom order). If you choose to contact me directly via an Etsy convo, I simply receive your message and Etsy user name as part of the convo.
WHY YOUR INFORMATION IS NEEDED AND HOW IT IS USED
I rely on a number of legal bases to use, and share your information, including:
• as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide you with customer support;
• if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law;
• I use your information to provide the services you requested;
• as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.
SHARING YOUR INFORMATION
I share your personal information for very limited reasons and in limited circumstances, as follows:
• I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
• In order to ship your order, I need to share your information with the postal service or courier, to the extent necessary to perform these services.
• To comply with various laws in connection with my business, I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.
Please note that I do not use or store any of your personal information for marketing purposes; I do not operate a mailing list.
DATA RETENTION
I retain your personal information only for as long as necessary to provide you with my services as described in my Privacy Policy. I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. After order processing, your data is held securely by Etsy, where I can access it as required (via a secure login) for the above purposes.
TRANSFERS OF PERSONAL INFORMATION OUTSIDE THE EU
Etsy may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, they may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your own.
By using Etsy, you agree to their terms and conditions regarding the processing, handling and storage of the data you provide to them to fulfill your order(s).
I do not transfer or store your data.
YOUR RIGHTS
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases as described below:
• You may have the right to access and receive a copy of the very limited personal information I hold about you by contacting me by email at info@murmuringwheel.co.uk ; however this will simply be a copy of your order(s), as held securely by Etsy (see above).
• If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.